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Hoshino Resorts reveals the reality of "Agoda malicious resale"... The "damage" that was occurring behind the scenes of President Hoshino's unusual post Jun Sakurai, Group Director of Group Marketing at Hoshino Resorts, said:
Hoshino Resorts, which says that "more than five to ten problems occur per day" with Agoda.
(Mr. Sakurai), spoke to us about the actual problems and their causes.
"Hoshino Resorts does not have a contract with the online travel agency AGODA, but there have been frequent cases where people who made reservations through AGODA arrived and were unable to secure a room. Just the other day, a customer made a reservation through AGODA for a hotel that was closed for maintenance. There is some kind of problem with AGODA's system." (From a post by President Hoshino X)
According to Hoshino Resorts, they have been issuing warnings on their official website since the beginning of 2025, but there are no signs of improvement, and in fact, there is a possibility that the damage may get worse.
Agoda, headquartered in Singapore, began its services in 2005. In 2007, it was acquired by Booking.com'sent company Booking Holdings (then Priceline Group), and
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